Rapid Activation. Standardized Success.
We’ve turned the complex process of healthcare integration into a streamlined, predictable workflow. Whether you are a pharmacy software vendor or a national payer, our “standardized onboarding framework” gets you connected faster.
Onboarding Lifecycle
Seamless Implementation. Zero-Risk Deployment.
Managed Certification Sandbox
Don’t guess but validate. We provide a fully isolated sandbox environment that mirrors production. Vendors can run transactional tests against our validation logic in real-time, ensuring their software is “certified” before a single live claim is processed.
Phased Rollout Strategy
We manage risk through a structured “phased rollout” approach. We start with pilot certifications, move to a controlled initial set of vendors, and then execute a broader rollout. This ensures that routing logic and latency meet performance benchmarks at every stage of scale.
Transition Management
Our implementation teams provide “hypercare” support during your go-live window. We monitor the parallel run of your transactions against legacy switches to verify routing logic and system response times, ensuring a zero-disruption cutover.
How It Works
The Onboarding Journey
We manage a clear, gated process so you always know where you stand.
Kickoff
- Request a preliminary consultation (Add Email Link to onboarding@trihealthnet.com)
- Assign a dedicated contact for onboarding.
Secure Connectivity Setup
- Share network details and confirm chosen connectivity method
- Agree on a timeline for onboarding
- Establish an encrypted outbound connection to TriHealthNet endpoints
- Supported options:
- Private dedicated connectivity (encrypted, high-performance)
- Site-to-Site VPN (encrypted)
- Secure internet connectivity over standard TCP/IP protocols
- TriHealthNet provides DNS endpoints, certificates, and configuration guidance
- Validate basic network reachability and routing
Sandbox & Message Validation
- Access an isolated sandbox environment that mirrors live production
- Run real-time transactional tests using representative claim data
- Automated validation against CPhA v3 EDI standards by the TriHealthNet team
- Baseline functional flows certified before moving forward
Full Conformance & Certification
- TriHealthNet-led validation of end-to-end routing and response handling
- Performance benchmarking (latency, throughput)
- Formal certification of conformance
Production Cutover with Hypercare
- Big bang or phased rollout to pharmacies, depending on your preference
- Intensive “hypercare” support during go-live window
- Transition to steady-state 24/7 operations & support
